Mindful of the importance of the issue of total quality, STAM has instituted a quality program that aims to improve the level of its port services rendered to foreign trade operators.

This program aims to reduce the cost of transit of goods and to ensure safety of persons and goods in ports. This program is structured around the following actions:

Enhancing the number and quality of handling equipments through modern technology meeting the requirements of the activities of STAM and safety standards.

Training and upgrading of its staff in various areas of management, new information and communication technologies, handling techniques, etc ....….

Updating and modernization of internal processes through the utilization of electronic communication tools.

The active participation of STAM in the facilitation and simplification of administrative procedures as part of the transport package project, which aims to carry out exchanges of trade data electronically via the virtual one-stop shop, in order to reduce delivery delays of goods in transit through ports and improve the effectiveness and quality of services rendered to the business community and the national economy.